Help with Norton Firewall; it won't leave me alone!!! [solved]

[JSB_01]

I recently downloaded Zone Alarm to be my new firewall, and disabled the Norton Firewall that was installed in my computer. It was out of date anyways, and my trial ran out. However, now I CONSTANTLY get a pop-up saying

Your computer is at risk in the following areas:
-Firewall protection is off.
Open your Norton product to resolve these issues.

I click ok, and it pops right back up. I've opened Norton and tried to disable it, I even tried removing it from my computer but it won't let me, it's "in use." Does anyone know how to get rid of this. It's driving me crazy!

 

[-live-]

Re: Help with Norton Firewall; it won't leave me alone!!!

this probly wont help but you could always restore your computer to a time when you didnt have Norton?!?

 

[JSB_01]

Re: Help with Norton Firewall; it won't leave me alone!!!

Unfortunately, I think it came already installed on my computer. I've had it for as long as I can remember! And it's never really done me any good.

 

[provenlogic]

Re: Help with Norton Firewall; it won't leave me alone!!!

this probly wont help but you could always restore your computer to a time when you didnt have Norton?!?

DOOOOOON'T DO THAT. That will seriously mess up your computer.

First thing, uninstall the new firewall you have. Second, uninstall norton firewall. Third, reinstall the new firewall. This should integrate the new firewall into the windows security center so it knows you have one.

To uninstall programs go to START > Settings > Control Panel > Add and Remove Programs

If not, and the popup still occurs, open the security center, and click "recommendations" under the firewall section. Then put a check in the "i have a firewall that i will monitor myself" checkbox. That will stop the security center popup.

 

[JSB_01]

Re: Help with Norton Firewall; it won't leave me alone!!!

Hey, thanks for the advice! I think it worked!

 

[provenlogic]

Re: Help with Norton Firewall; it won't leave me alone!!!

Hey, thanks for the advice! I think it worked!

no problem

 

[Franion]

Re: Help with Norton Firewall; it won't leave me alone!!!

Norton is notorious for being hard to get rid of. If JSB did it through Add/Remove then he's lucky - some folks find that it's not even listed there.

Symantec knows the problem and has made a removal tool available (for anyone else having trouble) at
http://service1.symantec.com/SUPPOR...005092709200113&nsf=sharedtech.nsf&view=docid

To make sure it works, load the page into Internet Explorer rather than any other browser and click on the 'Run it now' button when prompted.

This works for Norton 2007 back to 2003.

 

[teh_nathan]

Re: Help with Norton Firewall; it won't leave me alone!!!

Firstly, remove Norton and don't ever use it. It hogs system resources.
Remove every registry entry that's labelled "Symantec" (if you have no other Symantec products), delete c:\program files\common files\symantec, c:\documents and settings\yourusername\application data\symantec, c:\documents and settings\yourusername\local settings\application data\symantec.

Basically wipe every trace of Norton/Symantec products from your system and reboot.

Thirdly, disable Windows Security service. You have a pair of eyes and you can see for yourself if your firewall is working, you don't need some M$ service to tell you what you can see with your own eyes. I disable it, some leave it on, your mileage may vary.

 

[Corny]

Re: Help with Norton Firewall; it won't leave me alone!!!

problem solved in post 5
franions link to the removal tool is pretty interesting, too. need to remember that one.

 

[provenlogic]

Re: Help with Norton Firewall; it won't leave me alone!!!

Firstly, remove Norton and don't ever use it. It hogs system resources.
Remove every registry entry that's labelled "Symantec" (if you have no other Symantec products), delete c:\program files\common files\symantec, c:\documents and settings\yourusername\application data\symantec, c:\documents and settings\yourusername\local settings\application data\symantec.

Basically wipe every trace of Norton/Symantec products from your system and reboot.

Thirdly, disable Windows Security service. You have a pair of eyes and you can see for yourself if your firewall is working, you don't need some M$ service to tell you what you can see with your own eyes. I disable it, some leave it on, your mileage may vary.

Your OPINION aside, norton is actually a very good antivirus and firewall software package. If you know how to use it and configure it properly. It's not a resource hog, unless there's something wrong with your computer already, or it's über old.

You can't squeeze water from a rock.

 

[Corny]

Re: Help with Norton Firewall; it won't leave me alone!!!

It's not a resource hog, unless there's something wrong with your computer already, or it's über old.

i've experiencied quite the opposite, multiple times.

 

[provenlogic]

Re: Help with Norton Firewall; it won't leave me alone!!!

i've experiencied quite the opposite, multiple times.

funny, b/c i've NEVER EVER experience norton being a resource hog.... EVER...

 

[teh_nathan]

"Your OPINION aside, norton is actually a very good antivirus and firewall software package. If you know how to use it and configure it properly. It's not a resource hog, unless there's something wrong with your computer already, or it's über old."

No, my INFORMED opinion from using computers since 1985 (that would be since grade five in school - that's 21 years of using computers) is that Norton is a resource hog. Yes, it's my opinion and you have your opinion but my opinion comes from years of experience with computers and using Norton/Symantec products (basically since Norton started making anything). I'm an IT professional (a director of a hosting provider) and I've done tech support for ISPs, have you done any of this?

My computer is a year old and in any computers I've owned, Norton has been a resource hog - it hooks into more resources than it needs to and it drains RAM like a whirlpool.. so the point about "It's not a resource hog unless you have an older computer" is false. Any of my friends who have used Norton have also said it's a resource hog.

My processor might be a shit Celeron (it has nothing to do with the processor) but I have 1gig of RAM and about half a TB of hard drive space. I installed Norton once and it slowed the whole thing down so again, that disproves your little argument.

I know what I'm talking about, thanks, but I'm not a complete idiot. If you think I'm a complete idiot, throw me on ignore then and don't make comments about my opinion. "Opinions are like assholes, everyone has one."

You also shouldn't have to have a huge amount of RAM to even run an antivirus program and if you do, the program you're using is a RAM hog (again, my point).

Try Googling for customer opinion type sites and you'll see I'm not just ranting about nothing.

AVG is fairly light and does the same job with less RAM usage and less hard drive space.

 

[Corny]

calm down nathan, as you both say we are talking about opinions here. no reason for hard feelings and posts with a tone like that.

 

[provenlogic]

"Your OPINION aside, norton is actually a very good antivirus and firewall software package. If you know how to use it and configure it properly. It's not a resource hog, unless there's something wrong with your computer already, or it's über old."

No, my INFORMED opinion from using computers since 1985 (that would be since grade five in school - that's 21 years of using computers) is that Norton is a resource hog. Yes, it's my opinion and you have your opinion but my opinion comes from years of experience with computers and using Norton/Symantec products (basically since Norton started making anything). I'm an IT professional (a director of a hosting provider) and I've done tech support for ISPs, have you done any of this?

My computer is a year old and in any computers I've owned, Norton has been a resource hog - it hooks into more resources than it needs to and it drains RAM like a whirlpool.. so the point about "It's not a resource hog unless you have an older computer" is false. Any of my friends who have used Norton have also said it's a resource hog.

My processor might be a shit Celeron (it has nothing to do with the processor) but I have 1gig of RAM and about half a TB of hard drive space. I installed Norton once and it slowed the whole thing down so again, that disproves your little argument.

I know what I'm talking about, thanks, but I'm not a complete idiot. If you think I'm a complete idiot, throw me on ignore then and don't make comments about my opinion. "Opinions are like assholes, everyone has one."

You also shouldn't have to have a huge amount of RAM to even run an antivirus program and if you do, the program you're using is a RAM hog (again, my point).

Try Googling for customer opinion type sites and you'll see I'm not just ranting about nothing.

AVG is fairly light and does the same job with less RAM usage and less hard drive space.

Ok first off, Read my signature and u'll see why i'm qualified to give MY INFORMED OPINION.

I have three degrees, one in computer science, one in graphic design, and one in PC Game Art and Design. I've been using computers since i was 4years old, that would be 1987, that's 19 years. And i've been building my own computers since i was 15.

So MY OPINION is based on 19 years of working with computers, 8 years of building them, and 5 years of servicing and supporting them, 4 years of which i owned and operated my own local computer service and repair company, right after high school i might add. So i too and an IT professional. And now i design, program, and create content for computer games for a living, i think i know a thing or two about what i'm speaking of.

So lets define resource hog here. Currently on my computer (Core2Duo e6700 @ 3.00GHz, 4GB DDR2-800 RAM, 1.5TB HDD space, WinXP x64), all norton tasks are taking up a combined total of 38,112KB of RAM, a pittance. Especially considering i'm running a 64bit operating system and every task takes slightly more memory than it would on a 32bit system.

So if you call virus protection that takes up 38,112KB of RAM a "resource hog", then be my guest. I dont. I call that a pittance of memory, even for your system with 1GB of RAM, which is well worth it. Now the only cases where 38,112KB of RAM is a "resource hog" is on a system with 512MB or 256MB of RAM; in which case that's 7.44% or 14.88% of total RAM. But again i might point out, a system like that is: AN ÜBER OLD SYSTEM.

Now, your assertion that a processor has nothing to do with this is flat out wrong. What do you think determines how fast a process completes on your computer? If you have a faster processor, then any tasks, including norton incidentals, will run quicker.

And your assertation that you installed norton once and it did A. and B. is hardly proof of any kind. Lets get with it here, you can't prove a statement one way or another just by saying, "i did this once and i didn't like the result."

So, let's recap, you have an opinion, i have an opinion, and even this little emoticon has one. Lets just leave it at that and be done with this?