Last Monday, my laptop started having some serious issues.
At first I just thought it was malware, fake-registry virus kind of stuff... I got the blue screen that said something like gqst_not_less_or_greater, I googled it, some kind of hardware message... anyways after I found a way to get into windows long enough to do a registry clean, I thought everything would be okay, it found like 150 little viruses and stuff.
Then I was doing a windows update to try and be safer, and my computer froze during the update when it was on 2/3.
After that, I couldn't even get into windows, it would restart right away or give me the blue screen about dumping physical memory.
So I took it to a computer store so a guy could repair it, and he started working on it Tuesday morning. So this was a week ago. They aren't open on Sundays, or yesterday (Monday) because it was labor day. But still, I wonder if it should be taking this long. He says it normally doesn't, but that he's been having a lot of issues with it. At first, it was taking long because he was doing a backup and that took like 2 or 3 days. The backup didn't even complete because he said the hardware was too damaged and it would have taken too long. So then he told me I need to buy a new hard drive and he can backup all my stuff from an old HD to a new HD because the old HD is physically damaged.
Then I went in today after work and he was already gone but I saw my laptop open with the same message I saw a week ago: critical error blah blah blah, physical memory dump complete, contact system repair for more information.
I definitely need/want all of the stuff to be backed up, but I'm starting to wonder what's going on. Does it normally take this long? Are they pulling one over on me? Is this guy clueless? First it was a software error, then hardware... it says on the sheet by my laptop "registry errors" too.
Does anyone have any idea what this all might mean?
At first I just thought it was malware, fake-registry virus kind of stuff... I got the blue screen that said something like gqst_not_less_or_greater, I googled it, some kind of hardware message... anyways after I found a way to get into windows long enough to do a registry clean, I thought everything would be okay, it found like 150 little viruses and stuff.
Then I was doing a windows update to try and be safer, and my computer froze during the update when it was on 2/3.
After that, I couldn't even get into windows, it would restart right away or give me the blue screen about dumping physical memory.
So I took it to a computer store so a guy could repair it, and he started working on it Tuesday morning. So this was a week ago. They aren't open on Sundays, or yesterday (Monday) because it was labor day. But still, I wonder if it should be taking this long. He says it normally doesn't, but that he's been having a lot of issues with it. At first, it was taking long because he was doing a backup and that took like 2 or 3 days. The backup didn't even complete because he said the hardware was too damaged and it would have taken too long. So then he told me I need to buy a new hard drive and he can backup all my stuff from an old HD to a new HD because the old HD is physically damaged.
Then I went in today after work and he was already gone but I saw my laptop open with the same message I saw a week ago: critical error blah blah blah, physical memory dump complete, contact system repair for more information.
I definitely need/want all of the stuff to be backed up, but I'm starting to wonder what's going on. Does it normally take this long? Are they pulling one over on me? Is this guy clueless? First it was a software error, then hardware... it says on the sheet by my laptop "registry errors" too.
Does anyone have any idea what this all might mean?
