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Dell Inspiron 1525 Sound Problem

roadtripboy

roadtripboy

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Ok, so I did something stupid. I went to the Dell support site and downloaded and installed the drivers DELL said I needed to update. One of them was an audio driver update.

Now I have no audio. The computer tells me "no sound device installed". I've looked on the Dell forum and other people had the same problem, but Dell had been unable to help them.

I've tried to do system restore back to a date before these driver update, but it fails no matter what date I pick.

This laptop has Vista Home Premium. I am currently unemployed and do not want to spend money I don't have to this fixed. Besides if I'm gonna spend money on it, I'd almost rather have Windows 7 installed on it.

Does anyone have any suggestions? I hate this computer, I've nothing but problems with it. My old cheap emachines desktop works better. This will be my one and only Dell.
 
I am not a Windows guy, roadtripboy. But, while we are waiting for someone who knows about this stuff to post in, try this:

If your laptop did not come with a recovery disk (or you do not have it), you should be able to make a system recovery disk. Follow the instructions here.

The recovery disk is created from a hidden partition on the hard drive. It is NOT generated from your current Windows system configuration. Therefore, all drivers should be the original drivers that shipped with the Dell, when it was working. Boot your computer and then put the recovery disk in the CD/DVD drive.

Go into Vista's Device Manager and find your audio driver, if you can. Force an update of the driver. Direct the update wizard to your recovery disk. Do not let it "find" a driver on the internet.
 
I have two recovery disks from Dell. One would take the computer back to the way it was when it came out of the box. Which would cause me to lose videos that are in my Real Player Library. itunes let me make a back-up of my stuff. I tried to burn the videos on RP, but with the sound driver messed up it won't let me do it.

The other recovery disk has all the original drivers and lets you just install the ones you want. But they aren't labeled with names just file numbers. I haven't been able to figure out which ones are the sound drivers.
 
^ Just stick the old drivers disk in and direct the "update" wizard to the drivers disk.

I'm not absolutely certain, but I think the update wizard will be able to scan the disk for the driver you need. I don't believe you need to point out the particular file.
 
roadtripboy said:
I have two recovery disks from Dell. One would take the computer back to the way it was when it came out of the box. Which would cause me to lose videos that are in my Real Player Library.... ...I tried to burn the videos on RP, but with the sound driver messed up it won't let me do it.
Click to expand...

This is why I will not use DRM'd media files, and why (in part) I am such an advocate of FOSS. DRM treats legitimate license holders as though we are criminals.

If nothing works and you get desperate, it may be possible to recover the Real Player files with a Linux boot disk, save them elsewhere, restore the computer to the factory settings with the recovery disk, then reinstall Real Player and restore the RP files from the backup. Whether or not this is practicable depends on how the Real Player DRM scheme works (which I know nothing about).
 
Everything in my Real Player is from youtube. I don't like RP, but it's useful for youtube. You pay RP a one time fee of $20 and it lets you burn MP3 CDs and DVDs. It's linked your user name not your computer, so it works on any computer with a DVD burner.

I can always make a list and go back find them again, it's just sort of a pain.
 
Did you try to rollback the drivers?

go to

Start
then in the search bar (vista has that doesn't it?) type device manager.

If there isn't a search bar then go to control panel and look for the device manager.

Click Device manager then look for the sound driver. It should have a speaker icon next to it.
Right click it and click properties.
Then click Drivers and click Rollback.

If Rollback isn't there try uninstalling the drivers then restarting windows. It should see that it isn't installed and it should look for drivers to make it work.

If that doesn't work I'll try to help you further.

(edit addition)

When you uninstall the drivers and if windows update doesn't fix them then try this

http://goo.gl/yJ41 (goes to dell website)
 
Thanks I'll give it a try. The other thing it will not do and has refused to do for 4 months is allow Windows Update to work.

The Sigmatel driver that pops up on Dell's website is the one that caused my problem. The audio was working fine until I downloaded and installed it. I tried to find an older on on Dell's website. I found one, tired to download it. It told me the file was bad and stopped the download.
 
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