Getting upset with Tech Support (Accents)

[KrisHawkXXX]

.... but he's not racist???

I have never held a grudge or thought less of someone because of their skin color. That's other people. I believe in the existence of stereotypes.. and some stereotypes do have truth to them... but should never be a reason to generalize a group EVER. I believe that the stereotypes that do have some truth to them MUST have a reason.

 

[MystikWizard]

Ok This time I'll make this thread more wisely. For all you extreme conservative douches... When I call tech support I hear accents that would SOMEWHAT resemble those of what I assume to be Indian culture.. not saying thats who they are.. I'm saying who their accents resemble.. and please don't tell ne I am against anyone's language, accent, or culture. So if you conservative douches wanna call me ignorant so you can stamp your feet to criticize me to feel better about yourself well go somewhere else and complain and be a baby. I myself am conservative but its extremists that give me a headache whenever I word something the wrong way.


ANYWAY

I called Dell today for information on why my computer has 3.25 gigs of ram and not 4 like the website said.. questions about my processor, and questions about my hard drive. It was supposed to come with 500 and ended up as 465.

OMG again I had another nightmare it was like PULLING fucking teeth. I had this one man ask for my number and email 5 times. Finally he said he forgot he got my number. He couldn't understand WHAT I was saying. I couldn't understand HIM. He must have used so many grammatical errors because nothing he said made sense. Then the conversation turned to my monitor and and he said oh I'm sorry when I corrected him. Jesus why Can't I just call and you give it to me nice and easy.. say it in clear English so I can understand you without having things repeated and less time be wasted. It's not that hard.

I can understand if someone has a sore throat or a SLIGHT accent or they are naturally quiet.. but this as happening ALL THE TIME with every tech support I call is aggravating.

Being half Mexican I called and asked to speak to someone in Spanish. SAME bullshit. They put someone on the phone who i KNOW is NOT hispanic and its the same damn shit. BARELY can understand what HE was saying... I am far from being fluent in Spanish but even "I" spoke better spanish then this guy! I had to curse and hang up so many times.

I dont want anyone on this forum to tell me to grow up and go study their culture and travel the world and learn their accent. I'm just trying to fix my god damn fucking computer so that it can run the way I want it to... not a foreign language lesson. If I wanted that I'd take it in college. I'm 20 years old how the hell do you expect me to travel to India AND back just so I can fix my 800 computer. The hotel and plane ticket will cost more. Last time someone told me i was ignorant and told me to go study their culture while I travel. I was 19 how do you tell that to a fucking 19 yr old who is about to go to college? Wat the fuck?

I feel if you are speaking a certain language, you should know it pretty well and it shouldn't be bad to the point where you need things repeated or the customer needs you to repeat YOURSELF because you are slurring your words. Now working in public is different because its easier to hear and understand people's accents. Over the phone its harder to hear.. and not only that.. these calls are made overseas so these people don't have good experience with English in America. I have many friends of different cultural backgrounds that have had accents over the years and I don't criticize them for it... But this is a business matter I paid for a fucking Warranty and I should expect Fast and easy service.. not this god damn bullshit thats wasting MY TIME.

I can completely understand your anger with the accents, as I feel the exact same way. However, I don't think it's the "Conservative Douches" you should be addressing it to.

The Upper Income Conservatives that actually own businesses may try give you some spin about how you should try to tolerate it, due to cost-cutting measures. But that is by no means the majority. I dare say that 95% of Conservatives would agree with your frustration and be complaining about the exact same thing.

Rather, it's the Left who are the more likely to tell you how you should try to "learn their language" and "sympathize with the problem" and "be as patient as it takes" ... and that sort of thing.

For the record, I was a Right leaning Centrist, but I now lean to the Left, after the last Administration. I've changed my stances on a lot of issues, but this is certainly not one of them.

That and ... and I actually am for making the English language, the official U.S. language. I live in Southern California, soon to be moving back to Maryland, and I get irritated by the number of people who will not speak English in public out here. I have no issue with Hispanic people, but the English language should be spoken whenever in public. You should be able to speak whatever language you want in your own home, though.

EDIT: I want to bring the Mods attention to a problem. Every time I type the word "L I B E R A L", it becomes the word "Conservative" when I actually post it. Is there some type of problem on this forum, or is anyone else having the same issue? Try it and see if it happens to you. (type "l i b e r a l" altogether with no spaces and see if it happens to you. I have tried it no less than 6 times and it becomes the word "conservative" every single time.

I'm going to try it again here as a demonstration below. I am typing the word "l i b e r a l" below. Let's see what happens.

Liberal.


EDIT #2: Unbelievable. It did it again.

 

[MystikWizard]

^^Well, I'll be goddamned. Midnight is right!

See, it isn't just me. What the Hell is going on here? And people say this Forum is biased. Imagine that.

 

[martin6]

God Corny, couldn't you have banned ME for a day, too? Cuz I just wasted five minutes of my life in this thread.

 

[Telstra]

you mean that or you being sarcastic?

No i mean it. You can be a teacher because of your writing skills.

 

[Telstra]

After reading this garbage, anyone know how I can get the past 10 minutes of my life back?

if you considered it was educational, it wasn't a waste after all.

 

[blackbeltninja]

When the economy is as shitty as it is now with jobs disappearing and factories closing, things like immigration and outsourcing should be restricted.

It's not like the US is the only country with job losses and epic financial fail.

What makes the US economy more important than the rest of us? If any major sector crumples, we all take a hit.

-d-

 

[MystikWizard]

Midnight, I wonder if it's JUB's April Fool's Joke? Or did our resident conservative Jackaroe tinker with the forum?

Let's see if it is still in effect.

Liberal.


Edit: Nope. It's been fixed. Probably an April Fool's Day Joke from one of the Mods. Maybe they were seeing how long it would take someone to actually notice.

And I also see that our prior posts have been corrected, as well. At least I have one witness so people don't think I'm crazy or anything.

Now, I have to wonder if Madonna really did mean to say "Liberals" in his thread title.

 

[X-cell]

Im not familiar with the OPs previous threads or postings. But he absolutely has a fair point about customer service. When it comes to phone services, good communication skills are ESSENTIAL. Who doesn't get frustrated when not being able to understand what they're saying? When you are phoning about a problem you are already in a bad fucking mood anyways....then you have to deal with bad communication too! Aaaaarghh

Its simply bad service. In principal, I do not give a fuck where these companies employ people. All I ask is this;

EMPLOY PEOPLE WHO CAN DO THE JOB COMPETENTLY.

 

[Ram]

That's just the thing, Seeta: I see his point. I don't know if he has an agenda or not; that issue is beyond the scope of my post.

I see your point totally, JohanLarson. You are right -- and you are beautiful too. Let me reach out to you.

Well since you are incapable of seeing points made by the sane, let me explain to you:

Point Number 1 (by two brilliant posters):

Oh Christ on a cracker people.

For decades the US has been cramming their products and their 'support' down the throats of every country around the world, including having prisoners in texas as phone support when I am calling from out of country...y'all.

The world is flat.

It is an international economy.

Get fucking over it.

Here's a whacky idea I just had...

Stop buying from companies that outsource?

It's like dominos, when one company sees that you can save money AND MAINTAIN CUSTOMERS after outsourcing, another is likely to.

They send our jobs to foreign countries because we patronize them anyway. You could blame yourselves for supporting companies that do this, or you could blame the foreigners who are just trying to feed their family.



Sometimes I'm just plain embarrassed by my fellow Americans. So fucking haughty and hypocritical.

Hey Brandon, how do you feel about SUPPORTING a company that outsources, do you feel partially responsible for US unemployment?

Point Number 2:

I see his point because I have called AT & T DSL tech service, and gotten connected with foreigners whose English is so hard to understand that they couldn't help me. That's bullshit service, Seeta, and you know it—and you also know it doesn't matter WHERE they're from. Customer service must always come with good communication skills.

I do agree with that. So why can't Madonna post something similar to that post ^ without insulting and stereotyping one billion people in Asia in his last thread? I do believe Madonna is capable of posting something as professional... oh fuck , HAHAHHA, I kill myself. Of course he can't.

But you believe he can. Aww...

His English is waaaay better than mine. I is Asian frommmm Asia xxx; with a terrible terrible accent. I believe he can do it.

As for your other point: well, I have a soft spot for Madonna, because he has to put up with a lot of abuse here. He doesn't always deserve it.

Just because you're depressed or mentally retarded or a JUB supporter doesn't mean you can get away with the things you say. I know you're trying to reach out to Cum_Slave and Madonna for Heaven points or to fulfill some "I-need-to-reach-out-to-you-and-save-you" role nonsense. Good for you. But I'm not going to let them get away with the repulsive things they post. Nuts or not, if you are smart enough to post, you're smart enough to be responsible for your posts.

And hey -- I remember you -- aren't you that guy that thought Chinese food is evil or something? I surprised you have not blamed their mental demise on a plate of Kung Pow Chicken.

I do notice how you "reach out to the other Jubbers" and support them when it's racism directed to Asians only. Evil Chinese food; Painful Indian accents -- Johnny, Johnny, Johnny: are you trying to tell me something?

 

[rareboy]

Just because you're depressed or mentally retarded or a JUB supporter doesn't mean you can get away with the things you say. I know you're trying to reach out to Cum_Slave and Madonna for Heaven points or to fulfill some "I-need-to-reach-out-to-you-and-save-you" role nonsense. Good for you. But I'm not going to let them get away with the repulsive things they post. Nuts or not, if you are smart enough to post, you're smart enough to be responsible for your posts.

And hey -- I remember you -- aren't you that guy that thought Chinese food is evil or something? I surprised you have not blamed their mental demise on a plate of Kung Pow Chicken.

I do notice how you "reach out to the other Jubbers" and support them when it's racism directed to Asians only. Evil Chinese food; Painful Indian accents -- Johnny, Johnny, Johnny: are you trying to tell me something?

That and ... and I actually am for making the English language, the official U.S. language. I live in Southern California, soon to be moving back to Maryland, and I get irritated by the number of people who will not speak English in public out here. I have no issue with Hispanic people, but the English language should be spoken whenever in public. You should be able to speak whatever language you want in your own home, though.

Ram, of course, is right.

Perspective is everything.

If the US can put up with selling its shit in every country in the world and running sweatshops in third world countries so that Americans can buy everything cheap, cheap, cheap, Americans must learn to allow emerging economies to participate in the economic 'miracle'.

Frankly, Madonna, it is absurd that on one hand you can find a carwash name outrageously offensive to and then post some of the other shit you do.

And Midnight....get ready to speak Spanish. given that California was originally settled by Spaniards, it seems only deliciously appropriate.

 

[Ram]

Hey Seeta:
(whispers) Did you know that CumSlave is Asian? So much for your sentiments that I'm anti-Asian. If I see an Asian here in need of help, I'll be the first one to offer it—sometimes, the only one. (By the way, CumSlave was beautiful to look at.)

Erh, yeah I do know he's Asian. Hey, if he's there validating your views....

You're such a hero though you're teetering on the side of bullshit.

As for the third point? Seeta, Jiminy Crickets: all I want is Customer Service representatives who can communicate effectively. So what's all this about accents? I'd rather speak to a foreign representative who spoke fluent English anyday than some Geordie from Liverpool whom I couldn't understand one bit.

What third point? I swear I was using numbers you could surely understand.

You just don't get it, do you? Heh. God, for a moment there I wish I was insane or depressed or ignorant so that you can swoop in here and save me and agree with me.

This is getting OOT -- and pointless. Meet you again in another Asian-centric thread, JohanLarson.

 

[Telstra]

i think Madonna is a good boy.
He tried his best to be reasonable and he IS reasonable.

 

[Telstra]

Swoop?

Funny you should use that word. The common chicken hawk likes to ‘swoop’ down on easy (wounded) targets.



OK, I lied. There’s nothing funny about this at all. In fact, I find the games that JUB’s notorious chicken hawks and ‘wounded’ chicklets play just creepy as hell. Why can’t they just fuck, and/or swap nudie pictures in private, and be done with it?

why can't they do creepy stuff in public. You know people learn from creepy stuff.

 

[KrisHawkXXX]

There are just some people that missed the point. Example BiDude has ALWAYS criticized me. If I posted about the weather always too cold and too hot... (I should post that actually....) he won't reply. If its something he KNOWS is controversial and there is a chance to stab me verbally along with other people so he can fit in, he will!

Yes Midnight, i did mean l i berals not conserv atives.

And Seeta All my posts you look at always do you come in to them with a closed mind. You, like bidude, have never come to post in one of my other threads and not of them are in regards to controversial matters.

I do like controversy, but I never twist the truth, and I agree with what I say. I only post controversy based on things I ALREADY feel on the inside. If people posted all their thoughts that they TRULY feel inside on subjects that bothered/interested them, they'd get my SAME reaction. People are hipocrits.

Just because you're depressed or mentally retarded or a JUB supporter

PS I'm not retarded. Now we can attack YOU for generalizing people with mental distress as all having down syndrome. But we won't and I won't because I'm a stronger person then YOU are.
As for being depressed, my personal issues do not have anything to do with this thread, you don't like what you hear from others so you reach for something hurtful to say about ME. Body of evidence was right, people crushed her for her sexual interests and said they don't have crazy sex or think about going against the norm, but they do it anyway behind closed doors. Everyone.. well MOST have thought about suicide and went through rough times in their lives, some rougher then others. This is a bad time for me overall. And you use that on ME. Watever.

So people tell me to keep living, ok well If im forced to live my life then I wanna make something of it. I wanna help myself, others, understand why people work the way they do, challenge the system of people's thinking EVEN if it pisses the world off. I have DEEP unknown intentions that you don't know about. You just see the outside of me.

 

[rareboy]

This statement angers me to the point of wanting to be rude; I choose to show restraint.

California was not originally settled by Spaniards—it was stolen from the Indians by the Spaniards, like all the rest of the Americas.

Thanks.

You just handed me that one.

Ergo.

All Americans should speak native Indian tribal dialect.

Is that what you're saying?

And from the perspective of European settlement, the Spanish and Portuguese ruled the Americas long before the English.

Deal with it.

 

[KrisHawkXXX]

Look Madonna, it's pretty damn obvious that you're a closet racist and it doesn't take a rocket scientist to figure that one out! No matter how much you deny it, I'm just calling you out for what you really are. That's just how I feel, so don't get butt hurt about it and report me to the moderators. Your other messages before you spontaneously "changed" prove to me that you have issues with race, especially blacks and Indians for whatever reason. What person in their right minds would create threads like "I'm not racist, but my boyfriend is... OMG what do I do?!?" or "Stupid Hindu people at call work centers..." Might I add that that both threads had to be shut down by a moderate because of obviously racist and hateful those messages were. Now you create this thread to connect with more people like yourself without coming off blatantly racist. Well done, because no one can read between the lines. No one will notice that you're blaming an entire nation of 1 billion people for poor tech support.

Also, I think I puked a little when I was reading some of the replies (JL) in this thread.

Now you are lashing out because I called you out on your shit. I never said stupid hindu people at call centers. I talked about how difficult it is to have good communication. I even later did admit it's not their fault but companies should hire people with more experience. No it's not pretty obvious I'm racist, because I'm not. You're making assumptions and putting words into my mouth. The issue with my bf is because of how he was raised. Him being around me has gotten him to change somewhat. I've had to argue with him many times on his distorted beliefs on certain groups of people. It doesn't take a rocket scientist to figure out who is racist, but with you it does. Chillax.

 

[KrisHawkXXX]

I see what you mean about BiDude, Madonna.

It's like a group of kids talking about one kid because he got an answer right in class that nobody else got right..... and more kids come to bring him down because its calling flocking with the herd to feel right/confident.

 

[rareboy]

No, I'm merely pointing out the hypocrisy of someone who insists that we speak Spanish in California because we stole it from Mexico, while California (and Mexico) itself was stolen from the Indians.

And so spake he who didn't think this reply through either before he hit 'send'.

You just don't get it do you?

It is about pure numbers. Always has been. And the US is just on the verge of having more people in the country who speak Spanish than English. And numbers rule. Even when it comes to the lingua Franca becoming Spanish over English.

 

[rareboy]

Oh don't worry. You still have a generation or so to go before you're all speaking Spanish to each other and not just the illegal nannies and labourers...by verge, I am talking about a timeframe relative to the total history of the US.

And hey, Canada has two official languages.