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Hard Drive/Laptop Help

TickTockMan

TickTockMan

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I have two laptops. When I plug my HD into the one it works fine. When I plug it into the other one the HD acts like everything is fine (lights come on, I can hear the thing inside spinning), but it never registers with my laptop.


Everything worked yesterday. Any ideas of what the problem is?
 
More info please:

What OS on each laptop? USB? Firewire? eSATA? How is the drive formatted: NTFS? HFS+? FAT32?
 
andysayshi said:
More info please:

What OS on each laptop? USB? Firewire? eSATA? How is the drive formatted: NTFS? HFS+? FAT32?
Click to expand...



That is way over my head. I have no idea what those things are that you are asking about.
 
^ what kind of cable are you using? Do you use this kind of cable for anything else?

What's the make & model of the device?

Are you running windows? OSX? Are you running the same on each computer?

How did you setup the device? Did you use software that came with the drive or did you use the operating system to prepare it for use?
 
I am going to try and answer, but keep in mind I know nothing about computers.


looseliam said:
^ what kind of cable are you using? Do you use this kind of cable for anything else?
Click to expand...

I think the cable is a USB 2 cable. It came with the HD and it is the only place I use the cable.


What's the make & model of the device?
Click to expand...

It is a Western Digital.

P/N: WDBAAH0020HCH-00
S/N: WCAVY2007396


Are you running windows? OSX? Are you running the same on each computer?
Click to expand...

I am running Vista on one computer and whatever came after Vista on the other. Both laptops are Compaqs.


How did you setup the device? Did you use software that came with the drive or did you use the operating system to prepare it for use?
Click to expand...


I don’t remember. That would have been years ago. Usually I just plug things in and follow whatever the Wizard recommends.


Again the hard drive worked fine yesterday on both laptops. Now it just doesn’t recognize on the one laptop that it is plugged in. The HD knows it is plugged in though.
 
It is USB 2.0. You've got Windows Vista on one and Windows 7 on the other.

Which one is having the problem? vista or 7?

When you plug it in to the one that isn't working do you hear a sound play on connection that sounds differently than when you connect it to the laptop that works?

Anything happen recently or have you changed anything recently on the laptop that isn't recognising the drive?

This is rather silly and I'm sorry to ask but have you tried different USB ports on the computer that isn't recognising the drive?
 
You may want to check if the External HD is showing up in Disk Management. You can do this in Windows 7 by clicking Start, RIGHT-clicking on Computer, and clicking Manage. There should be a Disk Management option on the left side (you may have to expand an item to see it). (I'm currently running Windows 8 so I can't give you detailed step-by-step instructions, but you may be able to find them online somewhere). OR just click Start and type "Disk Management" (without the quotes) into the search box and it should show up.

When you connect the External HD to your Windows 7 computer, check to see if the drive shows up in Disk Management. It will show up as Disk #, where # is the number of the disk. Disk 0 is probably your internal hard drive, so the External may show up as Disk 1. If it shows as uninitialized, you may have to right-click it to initialize it, but you should probably only have to do this one time, and if it works on the Vista system, I'm not sure if you'd have to initialize it again.

If no luck, it at least seems your hard drive is getting power, but for some reason cannot communicate with the computer itself. Try plugging it into a different port, or use a different cable. With laptops, sometimes the ports don't provide enough power for a hard drive unless the hard drive itself has an external power adapter that plugs into the wall separate from the computer's power plug.
 
Thanks for the posts guys. For some reason it is working again without me doing anything. I don't know what the problem was, but at least it is working again.
 
under win xp, sometimes changing the usb port helps. afterwards it will work again in either. don't ask me why ;)
 
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