Is there a way to reboot a laptop computer when the battery is built-in?

[user9430961]

Is there a way to reboot a laptop computer when the battery is built-in?

I have an eight month old Dell laptop computer (with Windows 10, CORE i7), with a built-in battery. The battery can not be removed unless you use a screwdriver and removed several screws, plus I think the manufacturer’s warranty gets voided, if I open the computer.

Yesterday morning, my computer completely and totally froze-up without warning. Not even the Ctrl+Alt+Delete keys worked. However none of the keys worked. I tried to turn off the computer, but the power button did not work. I closed the laptop, though the screen eventually went dark after about five minutes. However the computer/fan kept running. About one hour later, the computer finally turned-off. I powered it back up, it asked me for my password, I entered my password, and the everything worked like there had not been a problem. Since owning this computer, I have about 98% worth of available storage on the hard drive, however my computer has frozen-up about four times in the past, but it has never froze-up more than three minutes at any one time.

Whenever my old laptops froze and or went haywire in the past, I was able to disconnect the power cord and remove the battery, so I could do a hard reboot, and that always solved my problem. Yet I can’t believe that Dell has made a computer that seems to make it impossible to do a hard reboot when it goes haywire and or freezes-up. GRRRRR!!! How the HECK are you suppose to reboot a computer like mine, when the computer and ALL of the keys freeze?

Help!

 

[seven2go]

Being that new it HAS to be under warranty.
I replaced a built-in battery in a friend's Dell laptop.
NEVER again.
It was as if they hung a battery in the air and built the rest around it......

 

[Rickrock]

My sister has an HP laptop and it wouldn't sign on two days ago. Although the power was on, it wouldn't bring up a sign on screen and also wouldn't respond to ctrl/alt/delete. She tried turning the power off and then on again to no avail. After two days she tried again and it it said "updating" and after awhile she got a sign on screen. It works okay now. Doubt that this is related to your problem, but thought I would mention it.

 

[user9430961]

Hey there Everyone,

Thank you very much for taking the time to read my long post. I looked at a YouTube video on how to replace a built-in laptop computer battery, but that looked like you would have to be a Rocket Scientist in order to begin to replace or even removed a built-in laptop battery.

If my computer freezes up like this again, I’ll return my laptop before the warranty expires. I would take it back now, but I know that they will say something like "We can fix something, if we can't duplicate your problem here in our shop."

Thanks a MILLION for your help and support. It is greatly appreciated.

 

[seven2go]

If you really need to use it run it with the charger for a while.
I'm glad you found a video about the battery replacement......it IS as daunting as it looks.......

 

[KaraBulut]

How large is the hard drive? It seems strange that a new laptop would have filled up the hard drive so quickly.

 

[user9430961]

If you really need to use it run it with the charger for a while.
I'm glad you found a video about the battery replacement......it IS as daunting as it looks.......

seven2go, thank you so very much for your continued help and support. It is very much appreciated. Though I am not very computer literate when it comes to computer hardware stuff, but I would love to know what laptop computer engineers were thinking when they thought it would be a wonderful idea to have a built-in battery in a laptop (that is not easily removable for any reason) when the technology has not been perfected when current computers still take dumps and or still freeze up, along with there not being a "new" way to do a 100% guaranteed hard reboot to a current laptop computer without cutting all of it's power supply. GRRRRR!!!

 

[user9430961]

How large is the hard drive? It seems strange that a new laptop would have filled up the hard drive so quickly.

KaraBulut, below are the stats on my Dell laptop computer. Yet I have 98% available hard drive storage space on it currently.

DETAILED COMPUTER INFORMATION:

2019 Dell Inspiron 3593 Laptop 15.6", 10th Generation Intel Core i7-1065G7 Processor, 1TB HDD 16GB DDR4 RAM, HDMI, WiFi, Bluetooth, Windows 10

Display:15.6-inch FHD (1920 x 1080) Anti-Glare LED-Backlit Non-touch Display

Processor:10th Generation Intel Core i7-1065G7 Processor (8MB Cache, up to 3.9 GHz)

Graphics:Intel Iris Plus Graphics with shared graphics memory

Memory:8GB, 1x8GB, DDR4, 2666MHz

Hard Drive:1TB 5400 rpm 2.5" SATA Hard Drive

OS:Windows 10 Home 64 bit

 

[KaraBulut]

KaraBulut, below are the stats on my Dell laptop computer. Yet I have 98% available hard drive storage space on it currently.

DETAILED COMPUTER INFORMATION:
...
Memory:8GB, 1x8GB, DDR4, 2666MHz

Hard Drive:1TB 5400 rpm 2.5" SATA Hard Drive

OS:Windows 10 Home 64 bit

Ah... when I read your initial post, I read it as 98% of your HDD was in use. 98% available with 1 TB drive makes more sense.

The specs on your machine are more than adequate to handle a Windows 10 system. It's puzzling that your system is freezing up. Windows 10 systems are much more stable that the older Windows products prior to XP.

If it's still under warranty, you might have a repair tech take a look. I would wonder about things like overheating or a faulty motherboard.

 

[seven2go]

seven2go, thank you so very much for your continued help and support. It is very much appreciated. Though I am not very computer literate when it comes to computer hardware stuff, but I would love to know what laptop computer engineers were thinking when they thought it would be a wonderful idea to have a built-in battery in a laptop (that is not easily removable for any reason) when the technology has not been perfected when current computers still take dumps and or still freeze up, along with there not being a "new" way to do a 100% guaranteed hard reboot to a current laptop computer without cutting all of it's power supply. GRRRRR!!!

MONEY is the reason.
It's much cheaper to do it that way.

Give this a shot:
Reset the CMOS
Turn off the computer.
Press and hold the Windows + V keys.
Still pressing those keys, press and hold the Power button on the computer for 2-3 seconds, and then release the Power button, but continue pressing and holding the Windows + V keys until the CMOS Reset screen displays or you hear beeping sounds.

 

[user9430961]

Thanks Guys, I greatly appreciate the extra help. I will print these suggestions and recommendations out. That way if my computer freezes up again, I can try them out to see if that will fix it.

Thank you so very much.

 

[seven2go]

The reason to reset the CMOS is just because your computer is new doesn't mean every single component in it made the grade.
The BIOS and CMOS can get confused which cause all sorts of mayhem.
Don't wait any longer than you need before you go about submitting a warranty/replacement claim.......

 

[user9430961]

The reason to reset the CMOS is just because your computer is new doesn't mean every single component in it made the grade.
The BIOS and CMOS can get confused which cause all sorts of mayhem.
Don't wait any longer than you need before you go about submitting a warranty/replacement claim.......

Thank you seven2go. I greatly appreciate the additional help.

 

[Kulindahr]

My sister has an HP laptop and it wouldn't sign on two days ago. Although the power was on, it wouldn't bring up a sign on screen and also wouldn't respond to ctrl/alt/delete. She tried turning the power off and then on again to no avail. After two days she tried again and it it said "updating" and after awhile she got a sign on screen. It works okay now. Doubt that this is related to your problem, but thought I would mention it.

My HP laptop did that very same thing to me, today, except that the password box appeared. Keyboard was useless, so I tried the keyboard-on-screen feature, which also didn't work. The mouse cursor worked at first, but when I clicked on the power icon to see if I could make it hibernate, the whole screen turned a deep blue, almost black, and the thing just sat there. So I went out and did some yardwork, came back in and poked the power button... nothing, but the mouse cursor was active -- though the moment I moved the mouse, the screen announced "Updating: do not turn off or attempt to sleep or hibernate". That got replaced by the dark screen again for maybe fifteen seconds, then it announced "Updating" and the little circle of dots chasing each other started up.
But yeah, not related to the OP.

 

[Kulindahr]

seven2go, thank you so very much for your continued help and support. It is very much appreciated. Though I am not very computer literate when it comes to computer hardware stuff, but I would love to know what laptop computer engineers were thinking when they thought it would be a wonderful idea to have a built-in battery in a laptop (that is not easily removable for any reason) when the technology has not been perfected when current computers still take dumps and or still freeze up, along with there not being a "new" way to do a 100% guaranteed hard reboot to a current laptop computer without cutting all of it's power supply. GRRRRR!!!

They were thinking, "People love thin laptops. We need thin batteries. Thin batteries are fragile, so we'll lock them up tight!"

Of course thin batteries also have more surface area for air to flow across and keep them cool.

 

[72-Jay]

On most laptops/tablets/phones, if it locks up, you should be able to make it turn off by pressing and holding the power-button.... for atleast 30 seconds (sometimes closer to a minute)

 

[Kulindahr]

On most laptops/tablets/phones, if it locks up, you should be able to make it turn off by pressing and holding the power-button.... for atleast 30 seconds (sometimes closer to a minute)

On my newer laptop I tried that and all it did was cycle on and off while I held the power button down.

The good news is HP made it easy to reach the battery and provided a nice hinge it rotates on to disconnect it.

 

[72-Jay]

@Kulindahr:
Interesting..that (atleast used to) be the way to force a turn off.

Glad to hear HP made the battery easy to reach, as it should be!

 

[Kulindahr]

@Kulindahr:
Interesting..that (atleast used to) be the way to force a turn off.

Glad to hear HP made the battery easy to reach, as it should be!

Opening up my last laptop required removing eleven screws, with three different kinds of screws that looked alike unless you had a magnifying glass.

Opening up the HP requires removing twelve screws, but there are only two types and they are color-coded!
Additionally the order in which things come out and go back in is intuitively obvious.

In comparison, I kept running into the mantra "Dell is Hell" while looking for videos to guide my efforts; to get to a Dell laptop's battery requires removing the hard drive and cooling fan, according to what I read.

Back in my university days I knew a guy who was an HP engineer; he said one thing that makes HP stand out is that engineers have to disassemble and re-assemble the things they've designed using only tools people could be expected to have at home. They've drifted a little from that since the laptop screws require a Phillips head that's smaller than those in any kits at a hardware store, but those tiny-tipped screwdrivers can be gotten at hardware stores, so they haven't drifted far.

 

[72-Jay]

@Kulindahr:
I have an Asus that I removed the bad battery from, it had those tiny philips screws (already had the screwdriver so no big deal).. don't remember how many, but I think there was just 2 types, one for the case & the other for the battery. Overall a fairly simple job. (simply removed battery, didn't replace since they don't make it anymore...unless you want one of those cheap no-name reproductions, which I don't really trust for something like a laptop)

Also have an old Acer (Win XP age) where the battery simply clipped in place, no need to take it apart.