My Windows 10 laptop finally crashed a few days ago. My thanks to all my JUB friends for convincing me to back up my files!
Now please understand that I'm no computer dummy but I was not prepared for the issues I would face setting up my new Windows 11 pc.
"Username & Password" - over and over, again and again for Every site and account I needed to access, hampered by using my smartphone.
With no connected pc, my smartphone became my lifeline to setting up my new computer. Couldn't enter my passcodes fast enough on that tiny keypad.
I kept hitting two keys at once. Even Comcast Customer Service required me to sign-in on the website in order to get help via the phone!
The time to enter passcodes grew shorter the more sites I tried to access. Two-step authentication really tripped me up.
I'm back online for now but I will fight with Comcast Customer Service for changes to my service account. Stay Tuned.
Now please understand that I'm no computer dummy but I was not prepared for the issues I would face setting up my new Windows 11 pc.
"Username & Password" - over and over, again and again for Every site and account I needed to access, hampered by using my smartphone.
With no connected pc, my smartphone became my lifeline to setting up my new computer. Couldn't enter my passcodes fast enough on that tiny keypad.
I kept hitting two keys at once. Even Comcast Customer Service required me to sign-in on the website in order to get help via the phone!
The time to enter passcodes grew shorter the more sites I tried to access. Two-step authentication really tripped me up.
I'm back online for now but I will fight with Comcast Customer Service for changes to my service account. Stay Tuned.

