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Strange Laptop Battery Problem

K

Kins123

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This one has stumped us...

My Dad has an Acer Ferrari 4000 laptop, which is a few years old. The battery wasn't lasting very long so he ordered a replacement from a battery shop on eBay. The battery was the correct one for his laptop but when he put it in... it didn't work. It would boot up to the Windows load screen on battery and then cut out. It would however stay in BIOS on battery with no problems at all. So he put the old battery back in... and guess what? Exact same problem. So now neither his old battery or the replacement works. Both work in BIOS but as soon as Windows starts to load, the laptop just cuts out.

I thought I'd try botting in Knoppix to see how that would cope and it gets to the splash screen, starts to load and then cuts out too...

Very weird! Any ideas?

Cheers
 
:eek: The only thing that I can think of is that the motherboards ACPI is somehow fucked up. Because apparently as soon as software starts interacting with it, it fucks up.
Never heard about something like that though .. hmm what happens in windows safe mode when power management maybe is not loaded.
 
I think I've tried safe mode but will try again. I did try leaving it in BIOS until the battery drains completely then left it charging overnight. No luck unfortunately :(
 
^ did you check if the bios has a "re-learn battery" option?
 
Ok... so I've just tried booting Puppy with the parameter "acpi=off" and it worked! So this indicates a problem with ACPI right?
 
^ yep, that actually emphasizes what I said in my first reply.
I guess the ACPI gives some wrong values, and the OS then immediately shuts down because it thinks it's almost out of power.
 
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