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Unreasonable requests from the public

ps So it's clear, the charcoal salmon, bread-crumb deviled crab, and impoverished caprese were at 3 different restaurants, none of which were Red Lobster.

I'm drafting a letter to my state legislators about restaurants' labeling ingredients in specific items, with allergy warnings.

I'm also calling Burger King about their Whopper patties' cross contaminating on the grill with seasoning for their Angus burgers
 
I was once asked to play 'careless whisper' at my local - i mean come on, with my arm pit?
 
what's wrong with ordering a glass of water with lemon? i do it all the time.....
ordering water with lemon is no problem. ordering water with extra lemons and then using the lemons and the free sugar packets to make lemonade is cheap.
 
ordering water with lemon is no problem. ordering water with extra lemons and then using the lemons and the free sugar packets to make lemonade is cheap.

i often order water with 2 lemon slices and sweeten with an 'equal', does that make me cheap? :?
 
i often order water with 2 lemon slices and sweeten with an 'equal', does that make me cheap? :?

um.. that would be a yes.

It would be not unlike asking for a big mug of Hot Water, and then adding ketchup and coffee creamers to make your own cream of tomato soup.#-o
 
It would be not unlike asking for a big mug of Hot Water, and then adding ketchup and coffee creamers to make your own cream of tomato soup.#-o
lol, that sounds gross. cheap people = turn-off.
 
I get people all the time waltzing in to the cafe, and not even reading the menu board to see what we have on special, then asking whats on special, or just point to certain items, not saying a word. I'm not a mind reader!!
 
Parents mad at the restaurant I worked at for not having changing tables in the restroom:

Leave dirty diapers on their empty plates and leave without tipping.
 
that is just plain rude. although they should try, not every restaurant or public area can accomodate every single person. those parents, having babies, should be responsible for their child and try to find out if the next restaurant they go to has a diaper changing station. instead of being mad at the ones that don't have them, they should be appreciative of the ones that do!
 
I worked in the mall during the Christmas season many years ago as an "elf" at the Santa Clause booth. It was Christmas eve and the mall closed at 6PM. We had to shut our line down at 5PM so that the last person could visit Santa before the mall closed. We were in the middle of packing everything up and taking Santa back to change his clothes and this woman runs after me and grabs me by the arm.
"wait wait!! it's my baby's first christmas. I HAVE to get a photo of her with Santa!"
I told her that we were closed for the season as the mall was shutting down.
"I can't believe you're not going to let my daughter sit on Santa's lap? Where the FUCK is your Christmas spirit?!!" she yelled at me.
Calmly, I responded "ma'am, my Christmas spirit has been here since a week before Thanksgiving... where the hell have you been?" I turned around and walked away.
I often wonder if her daughter's life was ruined because of that day.
 
The main problem with people ordering lemons with their water is that lemons are not free for the restaurant. The restaurant may very well not charge you for the water (even though water isn't free, either), but it's wrong to expect free lemons, as well. They pay for the lemons, so why shouldn't the person ordering them?

Perhaps restaurant should begin charging 10 cents for a lemon wedge with your FREE water. 10 cents for a beverage is still damn cheap. People can't expect to get everything free.
 
I address complaints on behalf of our company's CEO

One day a lady called in to say the technician we dispatched to do some work in her nanny's suite stole the door - and frame. She wanted us to buy her a new one. I called the tech's manager to get his side of the story. Well, the client was drunk and falling out of the robe she was wearing and the tech drove a Mini - hardly a car a door and frame would fit in
 
i used to work for the honors academic program for the university as the receptionist. imemorable incidents:

1.) a parent chewing ME out because their kid wasnt accepted into the program. the kid in question, had the crappiest academic record and wrote nonsense on the essays. [-X (this happened often around the time of April/May)

2.) our office also serves as a study lounge with computers exclusive for students in our program, we often get irate students who are not in the honors program demanding that they have access to our lounge because it was too busy in the public computer lab on campus. :p

3.) students in our program were not angels either. some dumbass students got all upset that they couldnt play their music out loud in the study lounge. at the suggestion of bringing their own cd/mp3 players, they were insulted at the idea.
 
Hey guys, this thread is for everyone that works in retail or other customer service jobs to vent a little bit. Have you ever noticed some of the unreasonable requests customers make?
Just today I was called rude and hateful because I (while being as polite as I could I might add) would not allow an older woman to exchange a pair of pants she bought on clearance for a much higher dollar pair of pants at no extra cost. <shakes head> Just because I had to say no, I'm the rude one. Haha. Sounds like I made a new friend. Ok guys, any other interesting situations with customers?


Ok so just an amusing update to my incident. Today the guy that was with this crazy woman came in today to return some more stuff. He was obviously unhappy that he had to deal with me again. But I didn't say a single word about his choice of "friends", instead I was like super uber nice to him, polite as could be, (about gagging while doing it). Basically, it was my goal to make him think his woman was crazy. I think I accomplished that since I had him laughing near the end of the whole ordeal. So we'll see what develops. :-)
 
all i'm gonna say:

me: according to our system, that book is out of print, so you'd have to try a used book store or search for it online
customer: ok i want to order it
me: it was printed in (10 or more years ago, most likely more than 14). no barnes and noble or b. dalton carries it anymore
customer: why
*in my head* probably because they knew that you personally would need it and decided to fuck you over
(out loud) the publishers decide that
customer: so how do i get it?
me: a used book store or online
customer: can you check amazon.com then?
me: we don't have internet access here (in my head: and amazon is our competitor you stupid monkey with painted fingernails)
customer: then how do you know barnesandnoble.com doesn't have it?
me: if it is out of print, most major websites won't have it to order. you have to buy it used
customer: why wouldn't other websites have it?

at which point you'll find me in the corner, sobbing
 
I once helped a lady for 45 min. I talked her through what different pant styles were, helped her find sizes(including hunting through a dark, disorganized stock room), helped her find shirts(both button down and T-shirts), and carried everything she had while doing it. I was genuinely helpful and extremely polite the entire time I was with her, eventhough it's not my job to be a personal shopper for customers(we were short handed as well). She then takes back her stuff and decides to look around by herself. About five min. later, I'm at the register helping some one else and she comes up and waits in line. When she gets up to me, she starts bitching at me for not taking all of the things that she was holding. She then starts yelling about how unhelpful I was, and how I left her(eventhough she had told me to). She demanded to see a manager and when one came she told her how terrible I was and demanded that I be fired. Later my manager asked what that was all about and after I told her that woman was a psycotic bitch, she told me not to worry and we both laughed about it.
 
I once helped a lady for 45 min. I talked her through what different pant styles were, helped her find sizes(including hunting through a dark, disorganized stock room), helped her find shirts(both button down and T-shirts), and carried everything she had while doing it. I was genuinely helpful and extremely polite the entire time I was with her, eventhough it's not my job to be a personal shopper for customers(we were short handed as well). She then takes back her stuff and decides to look around by herself. About five min. later, I'm at the register helping some one else and she comes up and waits in line. When she gets up to me, she starts bitching at me for not taking all of the things that she was holding. She then starts yelling about how unhelpful I was, and how I left her(eventhough she had told me to). She demanded to see a manager and when one came she told her how terrible I was and demanded that I be fired. Later my manager asked what that was all about and after I told her that woman was a psycotic bitch, she told me not to worry and we both laughed about it.
what a f***in psycho!
 
I work for a gambling agency here in NY, and all I have to say is that most people are ass holes. We do not list phone numbers for our locations around the state, and people call my office to complain. Ive been cursed up and down because of this, but I just let it go...these people need to get a life. Really thats just the tip of the iceberg. People jut love to complain.

I worked retail for 5 years previsouly (and may be going back to that soon, interestingly (oh boy)), but yeah, I once remember a woman yelling at me because she insisted that we sold socks by the size. Sorry lady, its called elastic, the large will fit you fine :-P
 
heh heh These are hiliarious stories! Come on, if all customers were nice, life would be boring and we'd have nothing to look back on and laugh about while reminding ourselves of how much better we are than them ;)

I worked in a record store one summer, and this sweet old lady came in looking for a cd. Not any CD though, a very particular CD- she wanted a beautiful girl singing on it. So I take her to the new releases section and start showing her various female artists. No no no, she wants a beautiful girl singing Christian music. Voice like an angel. I tell her that I'm sorry, but that we don't have a Christian music section, and as of the moment I don't know of any single artists that we do carry, but we do have some gospel choir music if she's interested. No no no, this girl must be white. :| Well, we don't have anyone meeting all of those requirements, however, Charlotte Church just released an album- she's beautiful and she sings opera, I tell her. She shakes her head-- she wants a blonde girl with blue eyes. Not a brunette. And she now wants her to be singing beautifully with a beautiful boy. Playing instruments. Piano and guitar. :| Okay, I say, so let me get this straight-- you want a white blonde blue-eyed beautiful girl singing Christian music like an angel with a beautiful boy also singing but also playing an instrument? Her eyes light up, gleaming with hope, Yes! you have that? I shake my head, no miss I am sure we do not have anything that specific. However, I grab some reputable albums with duet pieces with guys and girls (mostly young choirs and opera singers) and take her to the listening station. After 20 minutes of sifting through the albums I've provided her, she finds me and with a somewhat defeated look on her face procures an album which features a duet with Josh Groban and (I believe) Charlotte Church (so much for her Aryans). "I'll take this one," she says, "but does the CD case come with a white spine? I don't like this black one." :|

My coworkers later informed me that she was a semi-regular who was always rather challenging, and they'd been laughing the whole hour that I'd spent running around trying to get her music for her. At least she was nice about it.
 
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