Georgiadude
JUB Addict
Today I received an email from Wells Fargo stating that there had been "important changes" made to my account. To view the "important changes" I had to sign into their terrible website then click on 3 more links to be able to open a pdf file that first listed all of the "benefits" of having a Wells Fargo debit card and then at the very bottom of the 2nd page it states beginning Oct 17 they will start charging 3 dollars a month to use the debit card and that merchants "may" also start charging a fee if you use a debit card. There may be "additional charges to use an ATM". They purposefully buried the information and made it hard to locate so people wouldn't notice. I was a Wachovia customer and hadn't had any problems until Wells Fargo took over. Since then it has been getting worse and worse. Their website is horrid. Customer service is even worse. 2 days ago I went in to cash a check. They had 2 tellers open and 2 people working the drive thru. There were 8 people waiting in line and zero cars in the drive thru. One of the tellers asked the drive thru staff to help 3 times. 1 of them eventually came and helped 1 customer and then went back and sat on her fat ass doing nothing. I had been thinking of leaving but today sealed the deal. I sent them an email and plan on going in to see a customer no service rep on Monday to close my accounts.
I know they are going to say it's due to the new banking regs that congress passed limiting the amount of fees they charge merchants. Typical government. They pass these regulations without looking at the big picture and the corporations just pass the cost along to the consumers. Thanks. That was so helpful.
Steven.
I know they are going to say it's due to the new banking regs that congress passed limiting the amount of fees they charge merchants. Typical government. They pass these regulations without looking at the big picture and the corporations just pass the cost along to the consumers. Thanks. That was so helpful.
Steven.


