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  • Welcome to the Site Help Forum, Guest.

    The Site Help Forum is for questions and comments about how to use and improve JUB.
    Do not request deletion of your account here. Read the instructions in the Sticky threads for instructions on how to request a deletion of your account.

Issues with the new forum? Check in here for assistance.

I understand it’s festive, and I don’t mean to seem like the Grinch, but it’s driving me crazy. I can barely look at the site. Is there an option on my end that will stop it? I’m using the mobile version of JUB on an iPhone.
Thanks!
 
“My content” was at the top of the screen until recently, and it was very useful. What’s the procedure now for viewing my content (on the mobile version of JUB)?
Thank you!
 
Same with the notifications and the search bar. They're gone. 😞
 
I'm seeing something like what was posted above in post 623.
 
I really can’t bear the snow. It’s such a distracting nuisance that I can’t enjoy the photos we post, and just staying long enough to type this message is a trial. I’ll have to go away and keep checking back to see if it’s stopped.
 
I have the same issue on my iPhone. I have tried Safari, Chrome and Firefox. Going mobile or desktop makes no different either. The big JUB across the top of the page covers up the notifications etc.,
I hope it can be fixed. I cannot send a pm at the moment.

Thanks for any help.
 
Arabian_boi said:
Im trying to delete my posts and account?
Click to expand...
The instructions are in a Sticky thread-
KaraBulut

Thread 'How do I delete my account ?'

How do I delete my account ?​


1. Go to the Ask the Moderator Forum.

2. Open a thread there requesting the self-deletion.

3. The Admins will ask you to answer a couple of questions to confirm.

4. Don't open a thread here. You have to open the thread in the Ask The Moderator Forum.
 
Thanks for the examples of the logo problem and especially for the screenshots.

I've notified the owner that there's an issue with mobile phone users viewing the site.
 
KaraBulut said:
In this latest post, it is off. When you registered, it was on and that is what is causing some of the issues, I think. You're getting flagged as a spammer because your iCloud VPN is connecting with changing IPs.

The next time you're sending a DM and you get that message, try turning off the VPN and then sending. It will probably work.
Click to expand...
It’s still not working :( I’m using my ‘private’ browsing windows, could that be the reason?
 
virginfreeballer said:
It’s still not working :( I’m using my ‘private’ browsing windows, could that be the reason?
Click to expand...
I really suspect it's because you registered with an iCloud VPN turned on. I'm seeing an error on our server console "Content country GB does not match registration country BE". Your registration was flagged as being from Belgium. Now, when you are posting from an IP in your home country, it's flagging you as a spammer because you're not on a Belgium IP.

The anti-spam feature is likely blocking your DM replies because it thinks you might be a spammer.
 
KaraBulut said:
I really suspect it's because you registered with an iCloud VPN turned on. I'm seeing an error on our server console "Content country GB does not match registration country BE". Your registration was flagged as being from Belgium. Now, when you are posting from an IP in your home country, it's flagging you as a spammer because you're not on a Belgium IP.

The anti-spam feature is likely blocking your DM replies because it thinks you might be a spammer.
Click to expand...
That’s really strange! No idea how I managed to turn that on! Is there anything I can do? Or maybe quit the account and set it up again?
 
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