^You're fortunate to have the time, patience, and know-how to deal with all of that.
Most people don't. They're easy to spot, of course, as they're the ones who will swear Windows 10 is wonderful.![]()
Here's the thing. I'm a software developer and I've been testing windows 10 for months on 4 different machines. Furthermore, I've been testing the rollback feature several times on 3 different machines with 2 different previous OS's. Nothing has ever gone wrong. Ever.
I've worked in IT helpdesk support before. What I can tell you is most problems that people have occur between the chair and the keyboard. I've had angry customers who had this apocalyptic problem but as soon as I rushed out to their place the problem has magically gone away. I've had people angrily tell me on the phone that the printers I set up the day before aren't connected. After an hour of driving out to their office, it turned out that they forgot to scroll horizontally to find the right printers.
One of the bad habits that most people recognize as bad habit but have developed it themselves is the habit to blame someone else rather than lift a finger to learn a thing or two. People who have problems with their computers (most of the time) actually did something wrong and automatically blames the computer, the IT, etc. Everyone else but themselves.
One time, I set up a system for this woman's office. She insisted on setting up the password herself. The following day, she angrily called me telling me I did everything wrong. I drove out there. She couldn't log in. She started saying Windows is broken. The computer is broken. Blah blah blah. I finally insisted she give me the password and try to log in myself. It didn't work.
I tried several permutations of the password she gave me and it finally worked. Instead of an "E", she used the number "3". She was then like "oh, I remember now, I thought it would be clever to do that..."
Everyone who's worked in IT knows what I'm talking about. Most problems with computers occur between the chair and the keyboard. This ought to be the universal law of computer use.

