Unlike someone else who recently started a thread in his typical manner and then fu-barred it up and revealed his usual colors, I tend to believe that Madonna is always sincere. I believe he's highly ignorant--in the unaware and not very savvy sense. And perhaps in a disturbed, could-use-a-good-counselor sort of way because of his upbringing. This is not said in judgment--I actually feel for you, Madonna. I don't believe you do this to people on purpose, like the other poster I mentioned, nor out of malice.
But at some point you have to stop arguing your point and really listen to people. Don't blame your miscommunications on others or on JUB being negative, like another poster who never takes responsibility for the shit storms he causes. Be accountable for what you say on here by listening to what people have to teach you about it. Prove that your heart really is in the right place, and learn from the wisdom people here have.
Now, your boyfriend is already racist. If these were the only black people he had ever known, he would perhaps be a little justified in his ignorance (not his loathing, just his ignorance). But he works with good people who are not like those he finds annoying, and instead of looking to them as being representative of their ethnic group, he's choosing to instead focus only on the negative examples. That indicates that he's predisposed to believe the worst even though he's surrounded by better. If you truly care about people and how they are treated/perceived, then you will seriously consider getting rid of a relationship where your lover does not respect people.
You also need to admit to yourself your own racist leanings. Yes, you do have them. I too hate it when I get someone on the phone for customer service who does not speak very clear English. The difference is I don't get frustrated by what nationality/color/religion they are--I just wish their English was better because I have trouble hearing/making out what they're saying. You rant and rail not just at how they are hard to understand, but you drag in their ethnicity. That's a prejudice--and you need to recognize it. Otherwise, your rant about your boyfriend comes off highly hypocritical.
I feel a little protective of you, Madonna, because I truly do think you're trying to get it. But you're also trying everyone's patience as you do so. My advise, again, is to really listen to what people here have to tell you. If you can grow from that, you'll find yourself wiser and more ready to have relationships that are real and deep in their understanding of and respect for others.