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[JoelR]

Nice job on the forum upgrade to XenForo!

 

[Columboy]

Subscribed threads stop sending email notifications. Last email was in May 4. What gives?

 

[KaraBulut]

Subscribed threads stop sending email notifications. Last email was in May 4. What gives?

I see that emails are still going out to members and I don't see any email rejections for your account.

Is it possible that your email service might have marked JUB as a spammer?

 

[PrinceCory]

Subscribed threads stop sending email notifications. Last email was in May 4. What gives?

I see that emails are still going out to members and I don't see any email rejections for your account.

Is it possible that your email service might have marked JUB as a spammer?

Columboy: This has happened to me many times over the years. Eventually when I figured out it was my email provider blocking JUB (without notification to me) I had to use a different provider for my JUB emails. Those I can remember that blocked JUB has been AOL, Outlook (one of Microsoft's email brands), and I think the other was Yahoo.

 

[KaraBulut]

Columboy: This has happened to me many times over the years. Eventually when I figured out it was my email provider blocking JUB (without notification to me) I had to use a different provider for my JUB emails. Those I can remember that blocked JUB has been AOL, Outlook (one of Microsoft's email brands), and I think the other was Yahoo.

The email notification feature does come with some risk.

For some members, the emails appear to stop. They're still being sent but their email provider sees a large number of emails coming from community.forum and assumes it is spam. The emails are blocked and JUB is never notified.

There's an even more problematic scenario: sometimes the email provider sends JUB's email server a rejection notice. After a certain number of rejections, the forum software disables your JUB account because it thinks that your email address is not valid. We're having problems with Apple at the moment where we're getting rejections from Apple and it's deactivating accounts.

Sometimes if we are aware that the rejections are happening, we can work with the email site to have JUB taken off the spammer list and put on the allowed list. In the cases where JUB is not notified, the only way we find out is when members make us aware that the JUB emails are being blocked.

 

[Columboy]

I see that emails are still going out to members and I don't see any email rejections for your account.

Is it possible that your email service might have marked JUB as a spammer?

I regularly check my spam folder. They aren't there.

 

[KaraBulut]

I regularly check my spam folder. They aren't there.

I generated a manual email to your account. Check to see if you received it.

 

[Columboy]

I generated a manual email to your account. Check to see if you received it.

I did.

 

[Columboy]

I generated a manual email to your account. Check to see if you received it.

I have subscribed to 30+ threads and all of those had posts up to yesterday and I have 5 email updates in my email. So I am getting some but not all. If there is an answer of a setting in my Chrome account or Edge, Someone please advise.
Columboy

 

[KaraBulut]

I have subscribed to 30+ threads and all of those had posts up to yesterday and I have 5 email updates in my email. So I am getting some but not all. If there is an answer of a setting in my Chrome account or Edge, Someone please advise.
Columboy

The fact that you received the test email removed my concern that your email provider might be blocking emails from Community.forum.

What I need to investigate is a feature in XF that monitors when you log on and it suppresses some emails (e.g. daily digests) under the assumption that you don't want emails if you've read the threads already. It is something that I need to do some research and testing on.

 

[KaraBulut]

I think I might have found the answer. Notification emails are only sent once for each unread thread.

So, for example, let's say you are watching this thread. I made a post in this thread earlier today about 7 hours ago. You will receive a notification for that update this morning. You will not receive another notification until you have read the thread.

This prevents you from getting multiple emails daily on the same thread. When you read the thread, everything gets reset and you will get a notification when the thread is updated after your last read the thread. But again, only one notification until you read the thread again.

For the threads that you've subscribed to, if you haven't read any of the threads, you won't receive another notification until those threads have been marked read (either by opening the thread or using the "mark read" feature).


The good news is that if you're on a 2 week vacation and you don't visit JUB during those two weeks, you won't get an email for every post in every thread. You'll get one notification for a new post in each thread but you won't get any more emails until you've visited that thread when you get back from vacation.

The same is true of the Alert notification icon. You get an alert for the first new post in the thread but you will not get another alert until you have read that thread.


Helpful Hint: Every now and then, I go to Forums>Watched which shows my watched threads. Even if I miss a Notification or Alert, the Watched Thread list will have a chronological list of every thread that I have on my watch list. Any thread on the list that is bolded has an unread post.

 

[frankfrank]

I think I might have found the answer. Notification emails are only sent once one for each unread thread.

So, for example, let's say you are watching this thread. I made a post earlier today about 7 hours ago. You will receive a notification for that update this morning. You will not receive another notification until you have read the thread.

This prevents you from getting multiple emails daily on the same thread. When you read the thread, everything gets reset and you will get a notification when the thread is updated. But again, only one notification until you read the thread.

For the threads that you've subscribed to, if you haven't read any of the threads, you won't receive another notification until those threads have been marked read (either by opening the thread or using the "mark read" feature).

Oh...that's interesting! There's been stuff resolved, here, since I last looked at this thread. That's actually a good system! Being notified of one new post, just once, will still tell me that the thread has been updated.

I even had a feeling in the back of my mind that I was possibly noticing something to that effect.

Is there a mechanism that allows me to mark *ALL* my subscribed threads as having BEEN READ, which would reset the notification process for all threads I've subscribed to - even the ones that haven't had a post in five years or more?

 

[KaraBulut]

...
Is there a mechanism that allows me to mark *ALL* my subscribed threads as having BEEN READ, which would reset the notification process for all threads I've subscribed to - even the ones that haven't had a post in five years or more?

Indirectly, yes.

Under New Posts, there's an option to mark read.

On the top tool bar, under "Forums", there's an option to mark everything read.

You can quickly access your watched threads under Forums>Watched Threads or Forums>Watched Forums. From there, you can add/remove things from your Watch list or disable email notifications.

 

[Columboy]

I think I might have found the answer. Notification emails are only sent once one for each unread thread.

So, for example, let's say you are watching this thread. I made a post earlier today about 7 hours ago. You will receive a notification for that update this morning. You will not receive another notification until you have read the thread.

This prevents you from getting multiple emails daily on the same thread. When you read the thread, everything gets reset and you will get a notification when the thread is updated. But again, only one notification until you read the thread.

For the threads that you've subscribed to, if you haven't read any of the threads, you won't receive another notification until those threads have been marked read (either by opening the thread or using the "mark read" feature).
View attachment 2102499

The good news is that if you're on a 2 week vacation and you don't visit JUB during those two weeks, you won't get an email for every post in every thread. You'll get one notification for a new post in each thread but you won't get any more emails until you've visited that thread when you get back from vacation.

I will try this BUT I come and read through many of the ones that were posted to "yesterday", they are "read" and the next few days even though were read I am not getting updated emails. I don't do digests.

 

[KaraBulut]

I will try this BUT I come and read through many of the ones that were posted to "yesterday", they are "read" and the next few days even though were read I am not getting updated emails. I don't do digests.

I use Alerts and I've noticed this "last read" behavior on Alerts. I've gotten into the habit of looking my Watched thread list (Forums>Watched Threads) every few days.

I can't exactly pinpoint the behavior but it does seem that if I miss an Alert and don't read a thread, it appears that thread falls off my Alert list. Invariably, when I go to my Watched list, the thread will be there in bold with unread posts.

When we did the transition from vB, I did have a few threads that I had to unwatch and then watch again but I haven't had to do this since then. The missing Alerts are almost always because I never read a thread that had a previous alert which had stopped the sending of Alerts based upon the "There may be more posts after this. " logic.

 

[Columboy]

I think I might have found the answer. Notification emails are only sent once one for each unread thread.

So, for example, let's say you are watching this thread. I made a post earlier today about 7 hours ago. You will receive a notification for that update this morning. You will not receive another notification until you have read the thread.

This prevents you from getting multiple emails daily on the same thread. When you read the thread, everything gets reset and you will get a notification when the thread is updated. But again, only one notification until you read the thread.

For the threads that you've subscribed to, if you haven't read any of the threads, you won't receive another notification until those threads have been marked read (either by opening the thread or using the "mark read" feature).
View attachment 2102499

The good news is that if you're on a 2 week vacation and you don't visit JUB during those two weeks, you won't get an email for every post in every thread. You'll get one notification for a new post in each thread but you won't get any more emails until you've visited that thread when you get back from vacation.

where is this Mark Read? I have 2 choices one is Jump to New and unwatch.

 

[opinterph]

where is this Mark Read?

Mark all forums read is in the 3rd line of the horizontal menu at the top of the page. Mark one forum read is in the upper right corner of the specific forum page.

 

[KaraBulut]

Mark all forums read is in the 3rd line of the horizontal menu at the top of the page. Mark one forum read is in the upper right corner of the specific forum page.

On the Forums menu:



When in a forum:



This marks a forum as "read". To mark a single thread as read, just open it.

 

[frankfrank]

I think I might have found the answer. Notification emails are only sent once one for each unread thread.

So, for example, let's say you are watching this thread. I made a post earlier today about 7 hours ago. You will receive a notification for that update this morning. You will not receive another notification until you have read the thread.

This prevents you from getting multiple emails daily on the same thread. When you read the thread, everything gets reset and you will get a notification when the thread is updated. But again, only one notification until you read the thread.

For the threads that you've subscribed to, if you haven't read any of the threads, you won't receive another notification until those threads have been marked read (either by opening the thread or using the "mark read" feature).

[I thought I had posted this about 40 hours ago, but it was still here as a draft - oops! That gave me a fortunate discovery, though: now I know that if I forget to POST my reply to a thread, even after I've rebooted my computer, my unintentionally-not-posted response remains as a draft, and it doesn't get lost. Also, I noticed - and used - the Mark Forums Read shortcut shown in KarlaBulut's post just above mine here today, without being prompted. I just used it on my own, yesterday. I found that I suddenly got a bunch of JUB thread notifications yesterday and today.

Hooray! It works.]

Oh...that's interesting! There's been stuff resolved, here, since I last looked at this thread. That's actually a good system! Being notified of one new post, just once, will still tell me that the thread has been updated.

I even had a feeling in the back of my mind that I was possibly noticing something to that effect. This system is just as good as the old!

Is there a mechanism that allows me to mark *ALL* my subscribed threads as having BEEN READ, which would reset the notification process for all threads I've subscribed to - even the ones that haven't had a post in five years or more? [NOTE: solved on my own yesterday, even before the solution was posted; I found it myself...]

 

[KaraBulut]

^One of the features of the new forum is that drafts are retained for about 24 hours and you don't get those "your session needs to be renewed" error messages like we used to get in the new forum.

The only oddity that I've noticed is that using the thread Prev-Next buttons while typing a reply can sometimes wipe out a reply. It's also a little flaky in Conversations. Other than those two "exceptions", it's a life-saver for those of us who type out long replies but get pulled in a dozen directions during the day.